Privacy Policy

1. Information We Collect

We collect the following types of information when you use PoolCrunch:

• •Account Information: Name, email address, password, and other details provided when creating an account.
• •Payment Information: If you purchase a paid plan, payment details are processed securely by our payment provider (Stripe). We do not store your full payment card details.
• •Pool Data: User picks, entries, and related information you input into the Services.
• •Usage Data: Log data, device information, and analytics data (e.g., via cookies, Google Analytics, or similar tools).

2. How We Use Information

We use the information we collect to:

• •Provide, operate, and improve the Services.
• •Process payments and manage subscriptions.
• •Communicate with you, including product updates and newsletters.
• •Monitor usage patterns and improve user experience.
• •Comply with legal obligations.

3. Cookies and Analytics

We use cookies and similar technologies to enhance your experience, analyze site usage, and improve our Services. We currently use Google Analytics and may use other analytics tools in the future. You can control cookie preferences through your browser settings.

4. Email Communications

We may send you service-related emails (such as account updates or security notices) and newsletters or product announcements if you are a registered user or have subscribed. You may opt out of non-essential communications at any time by following the unsubscribe instructions in the email.

5. Sharing of Information

We do not sell your personal information. We may share information with trusted third parties only as necessary to provide the Services, such as:

• •Payment Processing: Stripe.
• •Analytics Providers: Google Analytics and similar tools.

These third parties are only authorized to use your information as needed to provide their services to us.

6. Data Retention and Deletion

We retain your information for as long as your account is active or as needed to provide the Services.

If you would like to delete your account and associated data, please contact us at support@poolcrunch.com. We will respond to deletion requests in a reasonable timeframe.

7. Security

We use reasonable technical and organizational measures to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Children's Privacy

PoolCrunch is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected such information, we will take steps to delete it.

9. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA), as amended by the CPRA:

• •Right to Know: You may request details about the personal information we collect and how we use it.
• •Right to Delete: You may request that we delete your personal information, subject to legal exceptions.
• •Right to Opt Out of Sale/Sharing: We do not sell or share personal information as defined under CCPA.
• •Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To exercise these rights, please contact us at support@poolcrunch.com.

10. Changes to This Policy

We may update this Privacy Policy from time to time. If material changes are made, we will notify users by posting the updated policy and updating the "Effective Date" above.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
support@poolcrunch.com